PROVIDERS: See our continued guidance to dental providers
Updated March 20, 2020
ODS Community Dental understands the disruption and uncertainty resulting from coronavirus (COVID-19) and would like to share resources to keep you informed.
On March 19, the State of Oregon mandated that all dental professionals suspend and postpone all elective and non-urgent oral health procedures until June 15 for the purpose of conserving and redirecting personal protective equipment (PPE) state’s COVID-19 emergency response.
Prioritization will focus on treatment for patients experiencing dental emergencies, as defined by the American Dental Association (ADA):
Dental emergencies are potentially life threatening and require immediate treatment to stop ongoing tissue bleeding, alleviate severe pain or infection, and include:
Urgent dental care
Urgent dental care focuses on the management of conditions that require immediate attention to relieve severe pain and/or risk of infection and to alleviate the burden on hospital emergency departments. These should be treated as minimally invasive as possible.
You can find more information regarding these announcements by visiting the ADA and the Oregon Dental Association (ODA) websites.
We recommend also visiting the Oregon Health Authority (OHA) and the Centers for Disease Control (CDC) websites for more information and treatment guidelines related to COVID-19.
We also want to assure you that we are dedicated to business continuity during the outbreak. We have a large number of employees across the organization that work from home on a full or part-time basis and have increased that capacity. We are fully operational and are committed to processing claims in a timely manner. Customer service is available during our regular scheduled hours