Your ODS Community Dental plan covers preventive care such as cleanings, fluoride, X-rays and sealants. Your plan also covers fillings, extractions, root canals and dentures. For details about your dental benefits, talk to your dentist, or call ODS Community Dental customer service. You can also review the benefits section of your ODS Community Dental Member Handbook.
Yes. You need to find a primary care dentist (PCD) near you, and call the office to schedule a new patient visit. Do not wait until you are in pain to call your PCD. Make the call as soon as possible so you can become a patient with your PCD. It is critical that you become a patient with a PCD so they can provide emergency dental services after hours.
A dental emergency requires treatment right away. Here are some examples:
Once you are a patient of a PCD, you can call them after hours for help with emergencies. Your PCD will respond to your phone call 24 hours a day, seven days a week.
Call ODS Community Dental customer service at 800-342-0526 or your Coordinated Care Organization (CCO). They will help with your request.
We sometimes send a survey to make sure our members received the dental services reported by their dentist. It’s helpful for you to complete the questions and return the form to us.
Call ODS Community Dental customer service at 800-342-0526.
This letter was sent to you to let you know that a dental service was denied. If you think the service should be covered, follow the instructions in the letter. Call ODS Community Dental customer service at 800-342-0526 for help.
We would like to know more about your experience with your ODS Community Dental dentists. Your answers will help us make our dental plan better. We appreciate the time you take to complete the survey and mail it back in the enclosed envelope.
See your Member Handbook.
You can call the ride service in your area. Ride services are provided at no cost to you.
If you need language or sign language interpretation, tell your provider office. They can have an interpreter to come to your appointment. Interpreter services are available at no cost to you.
Yes, a second opinion is available at no cost to you. Call ODS Community Dental customer service at 800-342-0526 for help finding a dentist who can see you for a second opinion.
|CCO name||CCO Customer Service||Transportation Assistance|
|AllCare||1-888-460-018||1-800-479-7920, TTY 1-800-735-2900|
|Columbia Pacific||1-855-722-8206||1-888-793-0439 (TTY 711)|
|Eastern Oregon (EOCCO)||1-800-342-0526||1-877-875-4657 (TTY 711)|
|Health Share of Oregon||1-888-519-3845||1-855-321-4899 (TTY 711)|
|Intercommunity Health Network (IHN)||1-800-832-4580||1-866-724-2975 (TTY 711)|
|Jackson Care Connect||1-855-722-8208||1-888-518-8160, 1-541-842-2060 (TTY 711)|
|ODS Community Dental||1-800-342-0526||Find your local ride service through NEMT on oregon.gov.|
|PacificSource Central Oregon||1-800-431-4135||1-800-431-4135 (TTY 711)|
|PacificSource Columbia Gorge||1-855-204-2965||1-877 875-4657 (TTY 711)|
|Primary Health||1-800-471-0304||1-888-518-8160 (TTY 711)|
|Trillium||1-877-600-5472||1-877-800-9899 (TTY 711)|
|Willamette Valley Community Health (WVCH)||1-866-362-4794||1-844-544-1397 (TTY 711)|