Interpreter Services
Providing language access for limited English proficient and hard of hearing patients is important to the delivery of high-quality and equitable care. Check out these resources available to assist you in the adoption and implementation of communication and language assistance.
Request an interpreter
ODS offers free interpreting services for all members. Services are available seven days a week, 24 hours a day.
New Benefit tracker feature
Benefit Tracker now displays members preferred language! The new feature will alert you when limited English proficiency and deaf or hard of hearing members have requested interpreter services for their dental appointments.
Language access training
This 15-minute training is designed for health care professionals who serve limited English proficient patients to improve clinical outcomes and patient satisfaction through best practices.
.I Speak cards
The purpose of these cards is to help providers identify a member's preferred language when discussing healthcare. Members can present these cards at their medical and dental appointments.
You can print these cards by clicking on the languages below. You can also request printed cards from ODS.
Document translation
ODS Community Dental offers complementary document translation services for participating providers. Request document translation
Language proficiency test
To ensure that healthcare workers communicate in a language other than English in a safe and effective way, the Oregon Health Authority (OHA) requires bilingual providers to demonstrate proficiency in their second language. This applies to licensed dental clinicians who provide direct care to limited English proficient patients.
Become an OHA qualified interpreter (for bilingual staff)
The Oregon Health Authority (OHA) requires that all bilingual staff providing interpreting services at clinical encounters must be OHA qualified or certified interpreters.
ODS Community Dental is pleased to announce that we are awarding 20 full scholarships to support clinical staff to become OHA qualified interpreters.
Contact us
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